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Tap a category or describe your device or app. Save the things you own in My Tech for next time.
Tech support, one tap at a time.Tech trouble?
Tech trouble?
Find your
next step.
Meet Loop. Simple, guided checks that help you make sense of your devices and apps—without the technical jargon.
The Loop iOS app is coming soon.
Everyday devices.
Everyday hiccups.A little less “what now?”
Your techSimple checksYour next step
Guided troubleshootingYour devices in My TechBasic help stays free
Less guessing.
More getting on with it.
From a printer that won’t connect to an app you’re setting up, start with what you know.
Take it one step at a time.
Answer simple questions and follow a pathway that helps narrow down the issue.
Know what to try next.
Follow clear checks, keep your place, and share a summary when you need more help.
Go a little further
Full Access.
Advanced guides for supported devices and apps. Check what’s included before you subscribe. Basic troubleshooting and My Tech stay free.
$49.99 USD / year
Planned annual subscription for the iOS app. Local App Store pricing applies. Renews automatically unless cancelled. Availability and guide coverage vary.
Read the subscription terms ↗Here when you need a hand.
Questions about Loop, your subscription or your saved devices?